Emails versenden funktioniert an zweiter Arbeitsstätte nicht.


Startseite Foren Bedienung: beA, E-Mail, Voice-over-IP und Drebis Emails versenden funktioniert an zweiter Arbeitsstätte nicht.

Verschlagwortet: , , , ,

9 Beiträge anzeigen - 1 bis 9 (von insgesamt 9)
  • Autor
    Beiträge
  • #4556
    Julia
    Teilnehmer

    Hallo,

    ich habe das Problem, dass ich EMails vom homeoffice anstandslos verschicken kann. In der Kanzlei ist dann aber plötzlich das Problem, dass keine Verbindung zum Server hergestellt werden kann (time out). Woran liegt das? Mit meinem anderen Emailprogramm (Evolution) kann ich die Mails ganz normal verschicken. Auch die Einstellungen im client laufen normal raus.
    Danke im Voraus.

    #4557
    j-lawyer.org
    Verwalter

    Hallo Julia,

    wird im HomeOffice und im Büro das selbe (mobile) Gerät verwendet, oder sind es zwei unterschiedliche Geräte?

    Welche Betriebssysteme werden verwendet – Windows?

    Sind die Kontoeinstellungen (Mailkonto) in j-lawyer und Evolution identisch?

    Kann ich nach Auftreten des Timeouts ein client.log haben? (https://www.j-lawyer.org/?topic=wo-findet-man-die-fehlerprotokolle-des-j-lawyer-org-servers-und-clients)

    Grüße
    Jens / j-lawyer.org

    #4558
    Julia
    Teilnehmer

    Guten Morgen.

    Es wird an beiden Orten der Laptop genutzt. Betriebssystem ist Lunux Ubuntu 10.04 und die Kontoeinstellungen sind identisch.

    Nachfolgend habe ich für den betreffenden Tag den client log eingefügt:
    2021-10-11 11:06:51,970 INFO [com.jdimension.jlawyer.client.Main] Java: 1.8.0_282
    2021-10-11 11:07:55,074 INFO [com.jdimension.jlawyer.client.LoginDialog] found available SSH tunneling source port: 8080
    2021-10-11 11:08:10,060 INFO [com.jdimension.jlawyer.client.SplashThread] client startup in 10690ms, version 1.14.1.0
    2021-10-11 11:08:10,144 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] E-Mail-Posteingang is subscribed to events
    2021-10-11 11:08:10,146 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] beA-Posteingang is subscribed to events
    2021-10-11 11:08:10,148 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Drebis-Posteingang is subscribed to events
    2021-10-11 11:08:10,150 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Faxstatus is subscribed to events
    2021-10-11 11:08:10,161 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Scaneingang is subscribed to events
    2021-10-11 11:08:15,321 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 15 unread emails event has been published
    2021-10-11 11:08:15,924 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 15 unread emails event has been published
    2021-10-11 11:20:16,988 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] TreePath is null during treeFoldersValueChangedImpl – returning…
    2021-10-11 11:20:34,942 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] TreePath is null during treeFoldersValueChangedImpl – returning…
    2021-10-11 11:20:58,115 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] TreePath is null during treeFoldersValueChangedImpl – returning…
    2021-10-11 11:21:06,419 ERROR [com.jdimension.jlawyer.client.mail.MailContentUI] Error getting contents of IMAP message
    javax.mail.MessagingException: D254 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).;
    nested exception is:
    com.sun.mail.iap.BadCommandException: D254 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).
    at com.sun.mail.imap.IMAPMessage.getMimeStream(IMAPMessage.java:886)
    at com.sun.mail.imap.IMAPMessage.writeTo(IMAPMessage.java:911)
    at com.jdimension.jlawyer.client.mail.MailContentUI.setMessageImpl(MailContentUI.java:882)
    at com.jdimension.jlawyer.client.mail.MailContentUI.setMessage(MailContentUI.java:815)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.displayMessage(EmailInboxPanel.java:2287)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.tblMailsMouseClicked(EmailInboxPanel.java:1596)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.access$1800(EmailInboxPanel.java:753)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel$13.mouseClicked(EmailInboxPanel.java:1270)
    at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:270)
    at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:269)
    at java.awt.Component.processMouseEvent(Component.java:6542)
    at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
    at java.awt.Component.processEvent(Component.java:6304)
    at java.awt.Container.processEvent(Container.java:2239)
    at java.awt.Component.dispatchEventImpl(Component.java:4889)
    at java.awt.Container.dispatchEventImpl(Container.java:2297)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
    at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4544)
    at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
    at java.awt.Container.dispatchEventImpl(Container.java:2283)
    at java.awt.Window.dispatchEventImpl(Window.java:2746)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
    at java.awt.EventQueue$4.run(EventQueue.java:733)
    at java.awt.EventQueue$4.run(EventQueue.java:731)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    Caused by: com.sun.mail.iap.BadCommandException: D254 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).
    at com.sun.mail.iap.Protocol.handleResult(Protocol.java:439)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchSectionBody(IMAPProtocol.java:1884)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchBody(IMAPProtocol.java:1772)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchBody(IMAPProtocol.java:1762)
    at com.sun.mail.imap.IMAPMessage.getMimeStream(IMAPMessage.java:874)
    … 40 more
    2021-10-11 11:21:09,581 ERROR [com.jdimension.jlawyer.client.mail.MailContentUI] Error getting contents of IMAP message
    javax.mail.MessagingException: D257 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).;
    nested exception is:
    com.sun.mail.iap.BadCommandException: D257 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).
    at com.sun.mail.imap.IMAPMessage.getMimeStream(IMAPMessage.java:886)
    at com.sun.mail.imap.IMAPMessage.writeTo(IMAPMessage.java:911)
    at com.jdimension.jlawyer.client.mail.MailContentUI.setMessageImpl(MailContentUI.java:882)
    at com.jdimension.jlawyer.client.mail.MailContentUI.setMessage(MailContentUI.java:815)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.displayMessage(EmailInboxPanel.java:2287)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.tblMailsMouseClicked(EmailInboxPanel.java:1596)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel.access$1800(EmailInboxPanel.java:753)
    at com.jdimension.jlawyer.client.mail.EmailInboxPanel$13.mouseClicked(EmailInboxPanel.java:1270)
    at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:270)
    at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:269)
    at java.awt.Component.processMouseEvent(Component.java:6542)
    at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
    at java.awt.Component.processEvent(Component.java:6304)
    at java.awt.Container.processEvent(Container.java:2239)
    at java.awt.Component.dispatchEventImpl(Component.java:4889)
    at java.awt.Container.dispatchEventImpl(Container.java:2297)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4904)
    at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4544)
    at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4476)
    at java.awt.Container.dispatchEventImpl(Container.java:2283)
    at java.awt.Window.dispatchEventImpl(Window.java:2746)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
    at java.awt.EventQueue$4.run(EventQueue.java:733)
    at java.awt.EventQueue$4.run(EventQueue.java:731)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    Caused by: com.sun.mail.iap.BadCommandException: D257 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).
    at com.sun.mail.iap.Protocol.handleResult(Protocol.java:439)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchSectionBody(IMAPProtocol.java:1884)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchBody(IMAPProtocol.java:1772)
    at com.sun.mail.imap.protocol.IMAPProtocol.fetchBody(IMAPProtocol.java:1762)
    at com.sun.mail.imap.IMAPMessage.getMimeStream(IMAPMessage.java:874)
    … 40 more
    2021-10-11 11:21:11,402 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] javax.mail.MessagingException: D260 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).;
    nested exception is:
    com.sun.mail.iap.BadCommandException: D260 BAD Error in IMAP command FETCH: Invalid messageset (0.001 + 0.000 secs).
    2021-10-11 11:21:20,804 INFO [com.jdimension.jlawyer.client.Main] Java: 1.8.0_282
    2021-10-11 11:21:26,774 INFO [com.jdimension.jlawyer.client.LoginDialog] found available SSH tunneling source port: 8080
    2021-10-11 11:21:42,575 INFO [com.jdimension.jlawyer.client.SplashThread] client startup in 13211ms, version 1.14.1.0
    2021-10-11 11:21:42,661 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] E-Mail-Posteingang is subscribed to events
    2021-10-11 11:21:42,663 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] beA-Posteingang is subscribed to events
    2021-10-11 11:21:42,664 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Drebis-Posteingang is subscribed to events
    2021-10-11 11:21:42,666 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Faxstatus is subscribed to events
    2021-10-11 11:21:42,678 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Scaneingang is subscribed to events
    2021-10-11 11:21:47,852 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 14 unread emails event has been published
    2021-10-11 11:21:50,281 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 14 unread emails event has been published
    2021-10-11 11:22:16,985 ERROR [com.jdimension.jlawyer.client.mail.EmailUtils] javax.mail.FolderClosedException
    2021-10-11 11:22:28,714 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] java.lang.Exception: Dokument 2021-10-11_09-30_AW Private Krankenversicherung.eml existiert bereits in der Akte oder deren Papierkorb – bitte einen anderen Namen wählen!
    2021-10-11 11:39:22,100 ERROR [com.jdimension.jlawyer.client.mail.EmailUtils] javax.mail.FolderClosedException
    2021-10-11 11:58:13,300 ERROR [com.jdimension.jlawyer.client.mail.SendAction] com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: smtp.goneo.de, 465; timeout -1;
    nested exception is:
    java.net.ConnectException: Die Wartezeit für die Verbindung ist abgelaufen (Connection timed out)
    2021-10-11 12:01:48,267 ERROR [com.jdimension.jlawyer.client.mail.EmailInboxPanel] TreePath is null during treeFoldersValueChangedImpl – returning…
    2021-10-11 12:24:28,211 ERROR [com.jdimension.jlawyer.client.mail.SendAction] com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: smtp.goneo.de, 465; timeout -1;
    nested exception is:
    java.net.ConnectException: Die Wartezeit für die Verbindung ist abgelaufen (Connection timed out)
    2021-10-11 12:24:56,871 INFO [com.jdimension.jlawyer.client.Main] Java: 1.8.0_282
    2021-10-11 12:25:02,546 INFO [com.jdimension.jlawyer.client.LoginDialog] found available SSH tunneling source port: 8080
    2021-10-11 12:25:14,024 INFO [com.jdimension.jlawyer.client.SplashThread] client startup in 7966ms, version 1.14.1.0
    2021-10-11 12:25:14,132 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] E-Mail-Posteingang is subscribed to events
    2021-10-11 12:25:14,134 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] beA-Posteingang is subscribed to events
    2021-10-11 12:25:14,136 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Drebis-Posteingang is subscribed to events
    2021-10-11 12:25:14,138 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Faxstatus is subscribed to events
    2021-10-11 12:25:14,152 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Scaneingang is subscribed to events
    2021-10-11 12:25:19,227 WARN [com.jdimension.jlawyer.client.mail.EmailInboxPanel] Email root folder is not of correct type during #notifyStatusBarReady
    2021-10-11 12:26:14,514 WARN [com.jdimension.jlawyer.client.utils.FileUtils] no file type icon for odg
    2021-10-11 12:26:14,550 WARN [com.jdimension.jlawyer.client.utils.FileUtils] no file type icon for odg
    2021-10-11 12:27:18,561 WARN [com.jdimension.jlawyer.client.utils.FileUtils] no file type icon for odg
    2021-10-11 12:27:18,594 WARN [com.jdimension.jlawyer.client.utils.FileUtils] no file type icon for odg
    2021-10-11 12:28:50,691 INFO [com.jdimension.jlawyer.client.Main] Java: 1.8.0_282
    2021-10-11 12:29:01,320 INFO [com.jdimension.jlawyer.client.LoginDialog] found available SSH tunneling source port: 8080
    2021-10-11 12:29:12,779 INFO [com.jdimension.jlawyer.client.SplashThread] client startup in 8295ms, version 1.14.1.0
    2021-10-11 12:29:12,882 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] E-Mail-Posteingang is subscribed to events
    2021-10-11 12:29:12,884 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] beA-Posteingang is subscribed to events
    2021-10-11 12:29:12,887 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Drebis-Posteingang is subscribed to events
    2021-10-11 12:29:12,889 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Faxstatus is subscribed to events
    2021-10-11 12:29:12,904 INFO [com.jdimension.jlawyer.client.modulebar.ModuleButton] Scaneingang is subscribed to events
    2021-10-11 12:29:18,105 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 10 unread emails event has been published
    2021-10-11 12:29:21,239 INFO [com.jdimension.jlawyer.client.mail.EmailInboxPanel] 10 unread emails event has been published
    2021-10-11 12:32:29,491 ERROR [com.jdimension.jlawyer.client.mail.SendAction] com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: smtp.goneo.de, 465; timeout -1;
    nested exception is:
    java.net.ConnectException: Die Wartezeit für die Verbindung ist abgelaufen (Connection timed out)

    #4559
    j-lawyer.org
    Verwalter
    2021-10-11 12:32:29,491 ERROR [com.jdimension.jlawyer.client.mail.SendAction] com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp.goneo.de, 465; timeout -1;
      nested exception is:
        java.net.ConnectException: Die Wartezeit für die Verbindung ist abgelaufen (Connection timed out)

    Es handelt sich um ein Netzwerkproblem, der Mailserver von Goneo antwortet nicht / kann nicht kontaktiert werden. Die Ursachen können vielschichtig sein.

    Als erstes mal andere Einstellungen probieren, Goneo lässt verschiedene für den Postausgang zu:

    Postausgangsserver (SMTP):
    Servername: smtp.goneo.de
    SSL-Port: 465 (SSL) oder 587 (STARTTLS)

    Also mal mit Port 587 und StartTLS ohne SSL versuchen.

    #4560
    Julia
    Teilnehmer

    Vielen Dank für die Antwort. Ich probiere die Möglichkeit mal aus. Kann es auch an den Netzwerkeinstellungen vor Ort liegen? Das da irgendwie der goneo server blockiert wird?

    #4561
    j-lawyer.org
    Verwalter

    Das müsste schon ein recht spezifisches Blocken sein („Mit meinem anderen Emailprogramm (Evolution) kann ich die Mails ganz normal verschicken.“), es ist aber nicht ausgeschlossen.

    Was ist denn noch so für Netzwerkhardware im Einsatz? Router, Switch, …

    #4562
    Julia
    Teilnehmer

    In den Kanzlei hängt eine Fritzzbox auf dem Flur. Ich vermute also, dass es sich um einen Router handelt. Ganz genau kann ich das leider nicht sagen, da das Büroräume sind, die man mit allem drum und dran mietet. Da wird also auch das Wlan gestellt.

    #4563
    j-lawyer.org
    Verwalter

    Wenn die anderen Einstellungen nicht funktionieren, dann ggf. mal den Betreiber des lokalen Netzwerkes hinzuziehen.

    Notfalls kann ich auch per Fernwartung mal draufschauen, es ist aber eher unwahrscheinlich, dass ich da eine Handhabe habe.

    #4564
    Julia
    Teilnehmer

    Ich habe die Einstellungen jetzt mal geändert und hoffe, es funktioniert nun. Vielen Dank.

9 Beiträge anzeigen - 1 bis 9 (von insgesamt 9)
  • Du musst angemeldet sein, um zu diesem Thema eine Antwort verfassen zu können.